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Community Support Advocates

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CSA Team Staff

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Each employee is an important part of our team. Our CSA team staff members promote growth and resiliency at all levels. We make hope tangible. We do this by being flexible, supportive, and accountable to each other and the community. The individuals we support experience a wide range of disabilities, including intellectual disabilities and other developmental disabilities, brain injury, mental illness, and substance use.

Although our office is located in Des Moines, Community Support Advocates Integrated Health Program provides services in Polk, Warren, Story, and Jasper County. We provide Case Management and Service Coordination to individuals living in Polk County. We also provide integrated services such as Community Living, Employment and Education Supports, and Recreational Supports, to individuals in Polk County. These services are driven by choice, with a focus on individualized community services and supports, and maximum community integration. CSA team promotes a collaborative culture both within and outside of the organization, working together to meet the needs of persons served.

Executive Team

Christina Smith
President/CEO
Christina Smith has worked for Community Support Advocates since 1998. She originally worked within the Integrated Services Program as an Integrated Service Coordinator, Team Leader, and then Director. Christina took over as CEO in 2009. She attended both Central College (Pella, IA) and Iowa State University (Ames, IA). She has a Bachelors Degree in Family Services and has over 22 years of experience supporting individuals with disabilities. Christina graduated from the Greater Des Moines Leadership Academy’s Transformational Leadership program in 2004, and the From Vision to Action Leadership Academy in 2009.
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Melissa Ahrens
Director of Case Management and Care Coordinator Services
Melissa Ahrens has been employed by CSA since 1998. She received her Bachelor’s degree in Psychology from Simpson College with additional graduate study in Counseling at Drake University. Melissa is Licensed in Iowa as a Bachelor’s level Social Worker. She graduated from the Greater Des Moines Leadership Academy’s Transformational Leadership program in 2004 and has over 26 years of experience in the human services field.
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Angela Wacker
Director of Operations and Integrated Services
Angela Wacker moved from Minnesota to Iowa in 2003 and began working with CSA as a Targeted Case Manager. In 2006 Angela became the Team Leader for the KEY program. Angela took over as Director of Operations in March of 2018. She has a Master’s in Psychology from Capella University. Angela has over 20 years of experience supporting individuals with disabilities.
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Support Team

Patty Foster
Medicaid Billing Specialist/Records Manager
Jeane Bare
Records Manager/Recptionist
Natalie Milbourn
Referral Coordinator
Lisa Johnson
Referral Coordinator
Christon Smith
Quality Assurance
Michele Swessinger
ISA/KEY Program Support
Lauren Vidimos
IHP Support
Shannon Wright
HR Manager
Melissa DuVall
Quality Assurance
Maggie Stephens
Operations Program Assistant

Integrated Services & KEY

Jason Miller
Team Leader
Danielle Cusack
Team Leader
Hannah Hutchenson
ISA Team 1 - Integrated Service Coordinator
Julie Niehaus
ISA Team 1 - Client Advocate
Ryan Hirl
ISA Team 2 - Integrated Service Coordinator
Deb Belcher
ISA Team 2 - Client Advocate
Connie Hansen
ISA Team 2 - Client Advocate
Cheyenne Whitney
ISA Team 3 - Integrated Service Coordinator
Doug Miller
ISA Team 3 - Client Advocate
Melissa Groves
ISA Team 3 - Client Advocate
Cami Clark
ISA Team 4 - Integrated Service Coordinator
Justen Lawson
ISA Team 4- Client Advocate
Misty Nation
ISA Team 4 - Client Advocate
Shannon Kaster
KEY - Integrated Service Coordinator
Taylor Ware
KEY- Integrated Service Coordinator

Momentum Art

Kelsey Kleinow
Program Coordinator

Integrated Health Home

Sara Richardson
Team Leader
Michelle Ridgeway
Nurse Care Manager
Shandra Carrigan
Care Coordinator
Mike Collet
Care Coordinator
Colby Gochanour
Recovery Support Specialist
Julie Holscher
Care Coordinator
Chance Johnson
Family Peer Support Specialist
Anna Klatt
Care Coordinator/QA
Theresa Kresse
Care Coordinator
Victoria Torres
Care Coordinator
Amy Wishman Nalan
Care Coordinator
Carlie Wright
Care Coordinator

Case Management and Service Coordination

Brooke Pagano
Assistant Director of Coordination Services
Nicole Wessling
Team Leader
Alec Hart
Service Coordinator
Bethany Jacoby
Service Coordinator
Abby Llewellen
Service Coordinator
Erin Murphy
Case Manager/Service Coordinator
Haley Newman
Service Coordinator
Jaelynn Palmer
Service Coordinator
Julie Prochnow
Service Coordinator
Jennifer Schenck
Service Coordinator
Jenn Tielbur
Service Coordination
Sara Wherry
Service Coordinator
Erin Woolsey
Service Coordinator
Chelsea Cox
Service Navigator
Jermon Stokes
Service Navigator

Clinical Services


CSA celebrates National Heart Day
CSA at the Capitol
CSA at NAMI walk
CSA NAMI 2018
CSA National Wear Red Day
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CSA at speakeasy
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