Careers

Location: 1516 Valley West Drive, West Des Moines, IA 50266

Type: Full-time

Department: Youth Program

Responsibilities:

Employees are expected to engage at all times to live the agency Mission, Vision, and Values. Employees promote MVV among team and staff actions as an essential part of their work.

 

• Values each individual as unique with their own talents, beliefs, and ideas. Act without bias towards any individual and show support for their strengths.
• Intentionally plans and prepares for challenges and adapts to changes as they arise. Welcomes new ideas. Shows respect for others and uses active sharing and listening to find solutions
• Works as a team by communicating clearly and listening effectively. Establishes shared goals and expectations and works collectively to meet them. Shares a responsibility with others to uphold tolerance and embrace differences.
• Communicates with clear intentions, acts with positive regard, remains accountable for your own actions, and is personally committed to helping others do the right thing in a reliable way.

 

All employees at Community Support Advocates are expected to uphold a minimum standard of behavior. These expectations are relevant to employees at all levels of operation.

• Attends intra-agency and department meetings and participates in on-going in-service education opportunities
• Completes required paperwork and written reports
• Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems
• Works effectively and collaboratively within a team, demonstrates flexibility and works cooperatively with others to achieve shared goals
• Works Regular and Reliable hours
• Completes required training as scheduled
• Promotes the growth and recovery of all individuals receiving services through CSA
• Utilizes teamwork and creativity to provide quality support services to individuals served
• Partners with individuals to meet personal, program and agency outcomes; monitors, and documents individual and agency outcomes
• Any other duties as assigned by management

 

The role of Youth Service Coordinator is clearly defined by a set of responsibilities which provide members with the best possible services available.

• Coordinates, facilitates and monitors the Interdisciplinary Team planning process and assures appropriate implementation of the plan
• Assist youth in securing all benefits they may be eligible for and linking them to supports within their communities
• Assists the youth, their families and guardians in maximizing their abilities for self-direction by supporting them and empowering them to their greatest extent possible
• Works as a liaison with collateral systems to resolve conflict, advocate for youth rights and follow-up with specific problem outcomes
• Obtains and maintains data for Quality Assurance measures, partners with individuals to meet personal and agency outcomes; monitors, and documents individual and agency outcomes; and ensures contract compliance by meeting consumer contact requirements.
• Conducts routine, effective, and consistent communication with youth/guardians, providers/parents, team    members/peers and supervisor;
• Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems.

 

Supervisory Responsibilities

 

The Youth Service Coordinator is directly responsible to and supervised by the Team Leader of KEY/Youth Services. The Youth Service Coordinator does not have any specific supervisory responsibilities

Travel Requirements

Travel is required as needed to the service location. Visits can occur in the Individual/family home, community setting, or office. Service location is usually determined based on both Individual/family choice and program requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. This person must qualify with the company’s underwriter as an insurable driver and possess legal driving privileges in the State of Iowa. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This person must possess the ability to: work alone and with limited supervision, manage time effectively to meet deadlines review multiple standards, and interpret information and be detail oriented. The individual must clear annual background checks including, but not limited to, criminal, abuse and Office of Inspector General. Must comply with accepted professional standards.

 

Education/Experience: Must have a Bachelor’s degree in social sciences plus 1 year of experience  as a Behavioral Health Intervention Specialist or 20 hours in child mental health or a Bachelor’s degree in a non-social science field plus 2 years of experience as a Behavioral Healt , or 30 hours training in child mental health.

Nurses must have at least three years of experience in the delivery of nursing or human services to the population group; others must have a minimum of one year of experience in the delivery of human services, specific to the needs and abilities of the population served.

Personal Qualities

Ability to communicate effectively to customers and employees of the organization while demonstrating a high level of motivation. Demonstrate a high level of detail orientation and organization. Possess good problem-solving skills and be able to follow through with assignments. Ability to read and interpret documentation, analyze and interpret data, use routine computer programs, to develop routine reports, and to handle non-routine crisis situations. Must be able to use a Trauma informed and strengths based approach with youth and families.

 

Certificates, Licenses, Registrations

This person must be certified free of communicable diseases by a medical professional.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, stand and walk. The employee is occasionally required to climb stairs. The employee may occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Location: 1516 Valley West Drive, West Des Moines, IA 50266

Type: Full-time

Department: Integrated Services

Responsibilities:

The Client Advocate (CA) is a full time position designed to assist in the provision of services to adults with Intellectual Disabilities and Mental Illness within the Community Support Advocates (CSA) ISA team. Services are specifically designed to maximize independent functioning outside of traditional systems. The primary responsibility of the Client Advocate is to provide a variety of direct services to program recipients and to work with the team to develop new services on behalf of targeted recipients. Services are specifically designed to maximize independent functioning and provide training and
supports which will free the consumer from more traditional support systems and processes

Qualifications:

This position requires an applicant to be at least 18 years of age with a High School Diploma or GED equivalent. One year experience working with individuals with mental health or disabilities desired.

Starting Pay: 14.85 per hour

Work Hours: Full time day time hours

Location: 1516 Valley West Drive, West Des Moines, IA 50266

Type: Full-time

Department: KEY

Responsibilities:

The Integrated Service Coordinator-KEY is a position designed to assist in the provision of services within the Community Support Advocates Integrated Services Knowledge Empowers Youth Team. The primary responsibility of the ISC is to facilitate the development of a functional assessment and Individual Empowerment Plan; to work with the team to develop new services on behalf of targeted recipients; and to Coordinate, monitor and provide services to targeted individuals specifically designed to maximize independent functioning and provide training and supports which free the consumer from more traditional support systems and processes.

Qualifications:

Bachelor’s Degree from an accredited college or university with at least 30 semester hours or its equivalent in the behavioral sciences, education, health care, human service administration, or the social sciences field.

Starting Pay: 17.83 per hour